Privacy Policy

This Privacy Policy explains how Loft Attic Academy processes personal data when you use loftatticveil.store, including course registration, account use, communications, and related site functions.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
User Rights

Your Rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing, and to receive a copy of data you provided in a portable format. Some requests may not be granted where we must keep information for legal, security, or contractual reasons.

Available rights depend on your location and the legal basis for processing.
Requests

How to Make a Request

To exercise a privacy right, submit a clear request using the contact details in this policy and describe the data or action you are requesting. We may ask for information needed to verify your identity and to locate the relevant records before responding.

We may need information to verify identity before acting on a request.
Data Retention

Data Retention

We retain personal data for the period necessary to provide the service, meet legal and accounting obligations, resolve disputes, and enforce agreements. When data is no longer needed, we delete it or anonymise it, unless a longer retention period is required by law or justified by a legitimate operational need.

We keep data only for as long as needed for the relevant purpose or legal requirement.
Policy Updates

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our services, processing practices, or legal requirements. The revised version will apply once posted on the site, and we may provide additional notice where a change is material.

We review this notice when our practices or legal obligations change.

How We Use Data

We use personal data to create and manage accounts, provide course access, process enrolments and payments, communicate about services, respond to enquiries, maintain security, prevent abuse, analyse site performance, and comply with legal and accounting obligations. Where required, we rely on consent for specific optional features or cookies.

Processing is limited to the operational and legal purposes described here.

Service Providers

We may share personal data with hosting providers, payment processors, analytics services, email or messaging providers, and other operational partners that help us run the site and deliver courses. These parties act under contractual or other legal obligations appropriate to their role and may process data only for the services they provide to us.

Service providers receive only the information needed to perform their functions.

Legal Disclosures

We may disclose personal data where necessary to comply with legal obligations, respond to lawful requests, protect our rights, investigate misuse, or support the prevention of fraud and security incidents. We limit such disclosures to what is reasonably necessary in the circumstances.

Disclosure may be required to comply with law, court orders, or lawful requests.
01 · Collection

Data We Collect

We may collect identifiers, contact details, account credentials, course enrolment information, payment-related records, communications, device and browser data, usage logs, and other information you choose to provide. We also process limited technical data needed to operate the site, maintain security, and support course access.

The categories collected depend on account use, course activity, and site interactions.
02 · Sources

How We Collect Data

We receive personal data directly from you when you create an account, enrol in a course, submit forms, or contact us. We also obtain data automatically through cookies and similar technologies, and from third parties that support payments, hosting, analytics, or fraud prevention where permitted by law.

Information comes from users, automated site functions, and service providers involved in delivery.
03 · Cookies

Cookie Types

Our site may use essential cookies to support login, navigation, and security; preference cookies to remember settings; and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their function and lifespan.

We use different cookies for operation, preferences, and measurement.
04 · Controls

Cookie Controls

You can manage cookies through your browser settings and, where available, through on-site preference controls. Disabling some cookies may affect site functionality, course access, or saved preferences. Essential cookies are used where needed to provide the service and maintain security.

Browser settings and consent tools may limit non-essential cookies.
Privacy Contact

Contact Details

Privacy email
Telephone
+262 692 19 19 50
Postal address
70 Chemin des Bambous, 97426 Les Trois-Bassins
Privacy contact
GDPR

Regulation

GDPR Notice

Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is necessary for the stated purpose and apply appropriate safeguards.

If you are located in the European Economic Area, the GDPR may apply to our processing of your personal data, subject to the nature of the activity and any applicable exceptions.
This section is intended for individuals whose data is processed under the GDPR.

Your data rights respected

GDPR Rights

Where applicable, you may request access, rectification, erasure, restriction, portability, or objection to processing, and you may withdraw consent where processing relies on consent. You also have the right to lodge a complaint with a competent supervisory authority, subject to local rules.

GDPR rights are available only where the regulation applies and may be limited by law.